Still dispatching electricianswith phone calls and text messages?
Pocket Boss gives you a visual dispatch board where you assign service calls, notify technicians instantly via SMS, and manage emergency dispatch — without the phone tag. See who's available, assign the job, done.
$29.99
Dispatch Challenges Electrical Companies Face
Electrical dispatch has to balance urgent hazards, scheduled inspections, multi-electrician installs, and the qualifications your office verifies.
Phone-Tag Dispatching
The problem: Calling or texting electricians individually to assign jobs wastes time. Details get lost between calls and texts.
Our solution: Assign from the dispatch board with one click. The tech gets a formatted SMS and email with customer name, address, service type, and notes.
Emergency Call Chaos
The problem: A power outage call comes in while one electrician is troubleshooting and another is tied up on an inspection.
Our solution: Review the workload by electrician, identify a workable opening, then assign the emergency Visit. Qualification and proximity remain an office decision.
Techs Without Job Details
The problem: Electricians arrive at a property without knowing the panel type, code requirements, or access notes.
Our solution: All job details, customer history, and notes are attached to the assignment. Techs review everything on their phone before arriving.
Last-Minute Schedule Changes
The problem: A tech calls in sick or a panel upgrade runs four hours over. Rescheduling the rest of the day is a scramble.
Our solution: Reassign or unassign jobs in seconds. The new tech gets instant notification. The board updates in real time for the whole office.
Used by Electrical Contractors For
Residential Service Call Dispatch
Route same-day service calls to the next available electrician without playing phone tag.
Emergency Power Outage Response
See who is available right now and dispatch an electrician to a power outage in seconds.
Panel Upgrade Crew Assignment
Assign multiple technicians to panel upgrade jobs and notify the whole crew at once.
EV Charger Installation Routing
Schedule and assign EV charger installs across different job sites throughout the week.
Commercial Multi-Tech Coordination
Coordinate two or more electricians on commercial projects from one dispatch board.
Maintenance Visit Scheduling
Place recurring maintenance Visits on the schedule and let the office choose the electrician.
After-Hours Emergency Dispatch
Dispatch on-call electricians for after-hours emergencies with instant SMS notification.
Same-Day Service Call Routing
Fill open slots on your board by assigning same-day service calls as they come in.
Dispatch Features Built for Electricians
Visual Dispatch Board
See all electricians and their assigned jobs on one screen. Unassigned calls sit at the top, ready to be dispatched.
One-Click Assignment
Select a tech from the dropdown and assign. Toggle notify to send them SMS and email with full job details instantly.
Emergency Dispatch
See who's available right now and route emergency calls — power outages, exposed wiring, panel failures — without disrupting the day.
Mobile Job View
Electricians see their assigned jobs, customer address, job notes, and property details on their phone. No callbacks to the office.
Day & Week Views
Toggle between day view for today's dispatch and week view for planning ahead. See the full picture or drill into one day.
Real-Time Updates
The dispatch board auto-refreshes. Reassign, cancel, or add jobs and every screen updates across the office.
How Electricians Dispatch in Real Life
Customer calls with a power outage
Office creates an appointment in 30 seconds.
Open the dispatch board
See all your electricians and their current jobs at a glance.
Assign an available tech
One click, toggle notify.
Tech gets an SMS with full details
Customer name, address, job type, special notes.
Tech arrives informed and ready
They reviewed the job details on their phone en route.
Electrical Dispatch Fit Checklist
Verify how each option handles hazards, inspection Visits, multi-electrician work, qualifications, and assignment changes.
| Electrical Dispatch Need | PocketBoss | What to Verify |
|---|---|---|
| Hazard or outage call | Create and assign a Visit | Triage and priority controls |
| Inspection appointment | Schedule as a Visit | Permit or inspection integration |
| Panel-upgrade crew | Multiple assignees | Crew and qualification controls |
| Assignment notice | Optional SMS and email | Message fees and delivery rules |
| Field details | Native apps and web; offline scope varies | Offline and device requirements |
| Live location | Not included | GPS method, consent, and cost |
| Core subscription | Essentials $29.99/month (up to five users) to $99.99/month (Boss) | Current users, add-ons, and contract |
Frequently Asked Questions
What is electrical dispatch software?
Electrical dispatch software helps you assign service calls to electricians, manage your daily job board, and coordinate your crew in real time. It replaces whiteboards and phone-tag dispatching with a digital board your whole team can see.
How does dispatching work in Pocket Boss?
The dispatch board shows today's appointments grouped by technician. Unassigned jobs sit at the top. Select an appointment, pick an electrician from the dropdown, and optionally notify them via SMS or email. The tech sees the job on their phone immediately.
Can I dispatch emergency electrical calls?
Yes. Review the scheduled workload, choose an electrician, and optionally send the power-outage, exposed-wiring, or panel-failure Visit details by SMS or email. PocketBoss does not choose the nearest or best-qualified electrician automatically.
Do my electricians get notified when assigned a job?
Yes. When you assign a tech and toggle "Notify," they receive an SMS and email with the job details — customer name, address, service type, special notes, and scheduled time.
Can electricians see their assigned jobs on their phone?
Yes. Pocket Boss is fully mobile-responsive. Electricians see their daily schedule, customer info, job notes, and property details from any phone — no app download needed.
How much does electrical dispatch software cost?
PocketBoss dispatch plans run from $29.99/month on Essentials (up to five users) to $99.99 per month (Boss, up to 25 users). Compare current vendor plan limits, add-ons, onboarding, and contract terms directly; competitor prices can change.
Can I assign multiple electricians to one job?
Yes. Assign multiple techs to the same appointment for bigger jobs like panel upgrades, whole-house rewires, or commercial installations. Each tech sees the job on their individual schedule.
Can I see all my electricians' schedules at once?
Yes. The dispatch board shows a day or week view with jobs grouped by technician. See who's booked, who's available, and where the gaps are at a glance.
Can I reassign jobs on the fly?
Yes. If a tech calls in sick or a job runs long, reassign their calls to another electrician in seconds. The new tech gets an instant notification with full job details.
Does PocketBoss dispatch include live GPS?
No. Dispatch shows scheduled Visits by assigned electrician and supports reassignment and optional notifications. Smart Routing is a separate address planner, not live vehicle or technician tracking.
Know Your Margins on Every Service Call
Dispatch organizes assignments; it does not make a job profitable. Use your own labor, material, overhead, and revenue inputs to review pricing.
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Dispatch Without the Complexity
Assign techs, handle emergencies, and keep your electrical crew moving — all from one simple board.
Essentials from $29.99/month • Up to five users on Essentials, ten on Pro, or twenty-five on Boss • No contracts • Cancel anytime