Privacy Policy

Last updated: November 7, 2025

1. Introduction

ThePocketBoss (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, such as:

• Name and contact information
• Business information
• Payment and billing information
• Account credentials

Usage Information

We automatically collect certain information when you use our Service, including:

• Device information
• Log data
• Location data (with your permission)
• Usage patterns and preferences

SMS and Telecommunications Data

When you use our SMS messaging features, we collect and process:

• Phone numbers of message recipients (your customers)
• Message content and metadata (timestamps, delivery status)
• SMS consent records (opt-in/opt-out timestamps, consent source)
• Message logs and delivery reports
• Carrier information and routing data

Important: You are the data controller for your customers' phone numbers and message data. We act as a data processor, processing this information solely on your behalf and according to your instructions. You are responsible for obtaining proper consent from your customers and complying with all applicable telecommunications laws and regulations, including TCPA, CAN-SPAM, and GDPR where applicable.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Improve and personalize the Service
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information:

• With service providers who assist in operating our Service
• To comply with legal obligations or protect our rights
• In connection with a business transaction (merger, acquisition, etc.)
• With your consent or at your direction

SMS Service Providers

Our SMS messaging services are powered by Twilio and other telecommunications carriers. When you send SMS messages through our platform, message content and recipient phone numbers are transmitted to these third-party providers to facilitate message delivery. These providers have their own privacy policies and terms of service. We use only reputable, industry-standard providers that maintain appropriate security and privacy safeguards.

Message metadata (delivery status, timestamps, carrier information) may be retained by us and our telecommunications providers for troubleshooting, compliance, and service improvement purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Disable location services

7. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your information within 30 days.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: