Paintless dent repair workflow

Customer records, estimates, photos, scheduling, and billing for PDR work

PocketBoss can organize retail, dealer, and hail-related work with configurable services, customer records, Jobs, Projects, photos, estimates, invoices, and payments. It is general business-operations software, not an automated dent-pricing or insurance-estimating system.

Plans from $19.99/month · One user on Solo, up to 25 on Boss · Optional services and processing priced separately

What PocketBoss can support for a PDR business

Configured services and estimates

Create saved services and estimate templates for the descriptions and prices your business uses. Record dent size, panel, access, R&I, material, or other details in line items, notes, and fields. PocketBoss does not measure dents or calculate a PDR matrix automatically.

Retail and dealer customers

Keep customer contacts, locations, notes, estimates, appointments, Jobs, invoices, and payments together. A dealer or body shop can be represented as a customer record, but PocketBoss does not include a dedicated dealer-account or vehicle-inventory module.

Visits, photos, and assignments

Schedule Visits, assign employees, record time, and attach damage or completion photos to the relevant Job or Project. Users choose and describe the photos; the system does not detect, count, classify, or measure dents.

Invoices and payment status

Build an invoice from entered line items, send it with an eligible Stripe payment link, and record online or offline payment status. Dealer batches and insurer billing still require the structure and review your business defines.

How to model the work in PocketBoss

Retail repair

Use a Job for one customer and vehicle, with the estimate, scheduled Visit, photos, time, invoice, and payment history linked to that work.

Dealer batch

Use a Job or Project for a dealer batch and document each vehicle in the notes, line items, photos, or files. PocketBoss does not generate a dealer batch from inventory automatically.

Hail work

Use a Project when a hail engagement needs a budget, entered labor and expenses, multiple Jobs or invoices, and a recorded profitability view. It is not insurance estimating software.

What this page does not claim

  • No automatic dent detection, counting, measurement, severity grading, or price-matrix calculation.
  • No VIN decoding, vehicle-history database, or automatic dealer inventory import.
  • No insurer-approved estimating, supplement exchange, claim adjudication, or compliance workflow.
  • Photos and costs depend on what users attach and enter; PocketBoss does not infer them from a vehicle.
  • Native apps support offline work for supported records and actions, not every feature or third-party service.

PocketBoss is available in native iOS and Android apps and in a browser. Offline coverage varies by record and action, and syncing, payments, and third-party services can require a connection. PocketBoss does not guarantee revenue, bookings, fewer no-shows, faster payment, profit, retention, or setup time.

Frequently asked questions

Does PocketBoss include a PDR pricing matrix?

No automatic PDR pricing engine is claimed. You can configure saved services, line items, descriptions, and estimate templates around your own pricing process, then review every estimate before sending it.

Can I manage dealer work?

You can create the dealer as a customer, schedule work, attach vehicle details and photos, and invoice the documented work. There is no dedicated dealer inventory, VIN feed, or automatic batch-invoicing module.

Can PocketBoss handle insurance estimates?

It can store photos, files, notes, estimates, and invoices you create. It is not insurer-approved appraisal software and does not submit claims, calculate supplements, or guarantee carrier acceptance.

Can technicians use it on a phone?

Yes. Native iOS and Android apps are available, and PocketBoss also works in a browser. The apps provide offline support for supported records and actions, but coverage is not universal, so test the exact field workflow your team needs.

How much is PocketBoss for a PDR business?

PocketBoss plans are listed from $19.99/month (Solo, one user) to $99.99/month (Boss, up to 25 users). Optional services, Stripe processing, and applicable usage charges are separate. Check the pricing page and terms before purchasing.

Test one representative job

Use your actual services, durations, customer details, photos, costs, invoice, and payment process. Keep the product only if the documented workflow fits your business.

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