HVAC Dispatch SoftwareThat Keeps Your Techs Moving
HVAC dispatch software helps contractors assign technicians, route service calls, and manage emergency jobs without double-booking. Schedule service calls, assign techs, and manage emergencies from one dashboard — without enterprise complexity.
$29.99
Dispatch Challenges We Solve
Efficient dispatch is the difference between a profitable day and wasted windshield time.
Double-Booked Technicians
The problem: Scheduling conflicts waste drive time and frustrate customers.
Our solution: Real-time availability view prevents double-booking. Each tech has a clear calendar.
Emergency Call Chaos
The problem: No-heat and no-AC emergencies disrupt your entire schedule.
Our solution: Slot emergency calls while protecting routine appointments, and notify the tech right away.
Lost Job Details
The problem: Techs arrive without customer info, equipment specs, or service history.
Our solution: All job details attached to the appointment — accessible from any phone.
After-Hours Bookings
The problem: Missing service requests that come in after the office closes.
Our solution: Online booking page captures requests 24/7. New bookings appear on your schedule automatically.
Dispatch Features That Save You Time
Visual Schedule Board
See your entire team's schedule at a glance. Drag-and-drop appointments to reassign or reschedule.
Technician Assignment
Assign the right tech to each job based on skills, availability, and location.
Emergency Slots
Keep emergency slots open for no-heat and no-AC calls without disrupting scheduled work.
Mobile Access
Techs see their schedule, customer details, and job notes on any device.
Customer Details
Address, equipment info, service history, and special notes — all visible before arrival.
Online Booking
Let customers book service appointments 24/7 through your online booking page.
Simple Dispatch vs Enterprise Complexity
You don't need an enterprise platform to dispatch technicians. Pocket Boss gives you what you need at a price that makes sense.
| Feature | Pocket Boss | Enterprise Tools |
|---|---|---|
| Monthly Price | Essentials from $29.99 | Typically far higher |
| Setup Time | 5 minutes | Days to weeks |
| Scheduling Calendar | Included | Included |
| Mobile Access | Included | Included |
| Online Booking | Essentials and up | Varies |
| Customer Portal | Included | Higher tiers only |
| Included users by plan | Solo: 1 user; Essentials: up to 5; Pro: up to 10; Boss: up to 25 | Verify current vendor plan |
| Long-Term Contract | None | Often required |
Frequently Asked Questions
What is HVAC dispatch software?
HVAC dispatch software helps you schedule service calls, assign technicians, and manage your daily job board. It replaces whiteboards and spreadsheets with a digital calendar that your whole team can access.
Can my technicians see their schedule on their phone?
Yes. Pocket Boss is fully mobile-responsive. Technicians can view their schedule, customer details, and job notes from any phone or tablet — on the road or at the job site.
How does it handle emergency dispatch?
You can see technician availability at a glance and slot emergency service calls without disrupting the rest of your schedule, then notify the assigned tech instantly.
Related Resources
Dispatch Without the Complexity
Schedule service calls, assign techs, and manage emergencies — all from one simple dashboard.
Essentials from $29.99/month • Up to five users on Essentials, ten on Pro, or twenty-five on Boss • No contracts • Cancel anytime