HVAC Dispatch SoftwareThat Keeps Your Techs Moving
HVAC dispatch software helps contractors assign technicians, route service calls, and manage emergency jobs without double-booking. Schedule service calls, assign techs, and manage emergencies from one dashboard — without enterprise complexity.
Dispatch Challenges We Solve
Efficient dispatch is the difference between a profitable day and wasted windshield time.
Double-Booked Technicians
The problem: Scheduling conflicts waste drive time and frustrate customers.
Our solution: Real-time availability view prevents double-booking. Each tech has a clear calendar.
Emergency Call Chaos
The problem: No-heat and no-AC emergencies disrupt your entire schedule.
Our solution: Slot emergency calls while protecting routine appointments. Visual priority indicators.
Lost Job Details
The problem: Techs arrive without customer info, equipment specs, or service history.
Our solution: All job details attached to the appointment — accessible from any phone.
After-Hours Bookings
The problem: Missing service requests that come in after the office closes.
Our solution: Online booking page captures requests 24/7. New bookings appear on your schedule automatically.
Dispatch Features That Save You Time
Visual Schedule Board
See your entire team's schedule at a glance. Drag-and-drop appointments to reassign or reschedule.
Technician Assignment
Assign the right tech to each job based on skills, availability, and location.
Emergency Slots
Keep emergency slots open for no-heat and no-AC calls without disrupting scheduled work.
Mobile Access
Techs see their schedule, customer details, and job notes on any device.
Customer Details
Address, equipment info, service history, and special notes — all visible before arrival.
Online Booking
Let customers book service appointments 24/7 through your online booking page.
Simple Dispatch vs Enterprise Complexity
You don't need a $500/month platform to dispatch technicians. Pocket Boss gives you what you need at a price that makes sense.
| Feature | Pocket Boss | Enterprise Tools |
|---|---|---|
| Monthly Price | $19.99 | $200-500+ |
| Setup Time | 5 minutes | Days to weeks |
| Scheduling Calendar | Included | Included |
| Mobile Access | Included | Included |
| Online Booking | Included | Varies |
| Customer Portal | Included | Higher tiers only |
| Per-User Fees | None | $20-50/user |
| Long-Term Contract | None | Often required |
Frequently Asked Questions
What is HVAC dispatch software?
HVAC dispatch software helps you schedule service calls, assign technicians, and manage your daily job board. It replaces whiteboards and spreadsheets with a digital calendar that your whole team can access.
Can my technicians see their schedule on their phone?
Yes. Pocket Boss is fully mobile-responsive. Technicians can view their schedule, customer details, and job notes from any phone or tablet — on the road or at the job site.
How does it handle emergency dispatch?
You can see technician availability at a glance and slot emergency service calls without disrupting the rest of your schedule. Color-coded priority levels help you triage urgent calls.
Related Resources
Dispatch Without the Complexity
Schedule service calls, assign techs, and manage emergencies — all from one simple dashboard.
$19.99/month • No per-user fees • No contracts • Cancel anytime