Dispatch Faster, Fix More, Get Paid Quicker With Smart Work Orders

Manage service calls, maintenance, and repairs from dispatch to payment. Just $19.99/month for digital work orders in the core workflow.

Card not charged during trial • Self-serve setup • Cancel anytime

Your Service Chaos Is Driving Away Customers

Sticky notes fall off. Technicians show up to wrong addresses. Nobody knows job status. Customers call angry about missed appointments while you scramble to figure out who's where doing what.

Dispatch Disasters

Playing phone tag with techs. Wrong addresses, missing info. Hours wasted coordinating who goes where.

Scheduling Nightmares

Double-booked technicians. Forgotten appointments. Customers waiting all day for no-shows.

Inefficient Routes

Techs driving back and forth across town. Wasted gas and windshield time eating profits.

Lost Work Orders

Paper tickets disappear. Completed work never billed. Money left on the table daily.

Poor Communication

Customers calling for updates. Office doesn't know job status. Everyone frustrated.

Billing Delays

Work orders sit for days before invoicing. Cash flow suffers. Details forgotten.

Organize Every Service Call From Ring to Receipt

Digital work orders that flow seamlessly from customer request through dispatch, completion, and payment. Everyone knows what's happening in real-time.

Smart Dispatching

  • Dispatch board shows every job and who has it
  • Assign a tech in seconds from the unassigned queue
  • Smart Routing plans efficient multi-stop days
  • Emergency calls slot in without losing the plan
  • Customer info and history at fingertips
  • Techs get SMS and email the moment they're assigned

Mobile Work Orders

  • Technicians get everything on their phones
  • Job address ready to open in navigation
  • Complete work orders with photos and notes
  • Capture customer signatures digitally
  • Track time and materials used
  • Runs in any mobile browser, no app install

Customer Experience

  • Online booking page for service requests
  • On-my-way texts when the tech heads out
  • Automatic appointment reminders
  • SMS updates straight from the app
  • Digital invoices and payment
  • Service history always accessible

Business Intelligence

  • Operations reports track completion rates
  • See revenue by service type
  • Booking funnel shows request-to-done conversion
  • Service popularity shows what customers want
  • Project profitability reveals your best work
  • Optimize pricing based on actual costs

PocketBoss vs. Traditional Work Order Systems

Enterprise features without the enterprise complexity or price.

FeaturePocketBossWhat to verify elsewhere
Monthly Price$19.99/month flatConfirm current availability, limits, and pricing
Setup approachSelf-serve; time varies by workflowConfirm current availability, limits, and pricing
Work Order LimitsJob-based digital work-order workflowConfirm current availability, limits, and pricing
Dispatch BoardAssign techs, notify by SMS/emailConfirm current availability, limits, and pricing
Customer PortalSelf-service includedConfirm current availability, limits, and pricing
Route PlanningSmart Routing builds your dayConfirm current availability, limits, and pricing
Inventory TrackingParts tracked with your stockConfirm current availability, limits, and pricing
Photo DocumentationBefore/after built-inConfirm current availability, limits, and pricing
Recurring WorkRecurring visits auto-createdConfirm current availability, limits, and pricing
On-My-Way TextsOne tap from the jobConfirm current availability, limits, and pricing
InvoicingOne click from the work orderConfirm current availability, limits, and pricing
Contract TermsMonth-to-monthConfirm current availability, limits, and pricing

From Service Request to Payment in Four Steps

Streamlined workflow that delights customers and maximizes efficiency.

1

Request

Customer calls or requests online. Work order created with all details instantly.

2

Dispatch

Assign the job from the dispatch board. Tech gets an SMS and email with the details.

3

Complete

Tech completes work, adds photos and notes. Customer signs on device.

4

Invoice

Work order converts to invoice. Payment collected. Customer gets receipt.

Complete More Jobs, Faster, With Higher Satisfaction

Efficient work order management means more billable hours, happier customers, and better cash flow.

Without PocketBoss

  • Daily plan:Phone tag and sticky notes
  • Drive time:Zigzag across town
  • Job details:In someone's head
  • Invoice lag time:Days to weeks
  • Customer updates:"Where are you?" calls
  • Work order tracking:Manual chaos

With PocketBoss

  • Daily plan:Dispatch board
  • Drive time:Smart Routing plans it
  • Job details:On the tech's phone
  • Invoice lag time:Same day
  • Customer updates:Reminders and texts
  • Work order tracking:Statuses at a glance

The Simple Math

Less windshield time and phone tag = room for more jobs

Work orders that never get lost = completed work is easier to review for billing

Field invoicing can shorten your internal billing delay; customer payment and payout timing still vary

PocketBoss investment = $19.99/month

A single extra billed job covers PocketBoss for months

Work Order Solutions for Every Service Business

Whether you fix furnaces or faucets, PocketBoss adapts to your workflow.

HVAC Contractors

Seasonal demand management, maintenance agreements, emergency heat/cooling calls, and equipment records per customer.

Plumbers

Emergency leak response, drain cleaning routes, water heater installs, fixture repairs, commercial maintenance.

Electricians

Service upgrades, troubleshooting calls, panel replacements, commercial maintenance, emergency power restoration.

Appliance Repair

Multi-brand service notes, parts inventory per truck, and complete history for every repeat customer.

Property Maintenance

Work orders across multiple properties, recurring maintenance visits, and clean records to show owners.

Handyman Services

Diverse job types, time and materials tracking, and complete history for every repeat customer.

Connected Tools for Efficient Service Management

Digital Work Orders

No more paper or lost tickets

Dispatch Board

Assign and notify techs fast

Mobile Access

Complete work orders anywhere

Smart Routing

Plan efficient multi-stop days

Customer Updates

Reminders and on-my-way texts

Service History

Complete records per customer

Operations Reports

Track completions and revenue

Quality Control

Photo proof and signatures

Stop Losing Money to Service Chaos

Join the contractors who've organized their service operations. More jobs, happier customers, better profits.

Free 14-day trial • Card not charged until it ends • Cancel anytime

BM

Blake McAmis

Founder of PocketBoss | Lost too much money to disorganized service calls and missed appointments before building this solution.