Dispatch Faster, Fix More, Get Paid Quicker With Smart Work Orders

Manage service calls, maintenance, and repairs from dispatch to payment. Just $19.99/month for unlimited work orders.

No credit card required • Set up in 5 minutes • Cancel anytime

Your Service Chaos Is Driving Away Customers

Sticky notes fall off. Technicians show up to wrong addresses. Nobody knows job status. Customers call angry about missed appointments while you scramble to figure out who's where doing what.

Dispatch Disasters

Playing phone tag with techs. Wrong addresses, missing info. Hours wasted coordinating who goes where.

Scheduling Nightmares

Double-booked technicians. Forgotten appointments. Customers waiting all day for no-shows.

Inefficient Routes

Techs driving back and forth across town. Wasted gas and windshield time eating profits.

Lost Work Orders

Paper tickets disappear. Completed work never billed. Money left on the table daily.

Poor Communication

Customers calling for updates. Office doesn't know job status. Everyone frustrated.

Billing Delays

Work orders sit for days before invoicing. Cash flow suffers. Details forgotten.

Organize Every Service Call From Ring to Receipt

Digital work orders that flow seamlessly from customer request through dispatch, completion, and payment. Everyone knows what's happening in real-time.

Smart Dispatching

  • See all technicians on live map with current status
  • Dispatch to closest available tech instantly
  • Automatic routing optimizes daily schedules
  • Emergency calls jump to front of queue
  • Customer info and history at fingertips
  • Real-time notifications keep everyone synced

Mobile Work Orders

  • Technicians get everything on their phones
  • Turn-by-turn navigation to job sites
  • Complete work orders with photos and notes
  • Capture customer signatures digitally
  • Track time and materials used
  • Works offline in basements and rural areas

Customer Experience

  • Online service request portal
  • Real-time technician tracking like Uber
  • Automatic appointment reminders
  • Text updates on technician arrival
  • Digital invoices and payment
  • Service history always accessible

Business Intelligence

  • Track first-time fix rates
  • Monitor response times for SLAs
  • See revenue per technician and job type
  • Identify common problems and solutions
  • Measure customer satisfaction scores
  • Optimize pricing based on actual costs

PocketBoss vs. Traditional Work Order Systems

Enterprise features without the enterprise complexity or price.

FeaturePocketBossTraditional Systems
Monthly Price$19.99/month$75-300/month
Setup Time5 minutesDays of configuration
Work Order LimitsUnlimited ordersTiered by volume
Mobile DispatchReal-time updatesDesktop only
Customer PortalSelf-service includedPremium add-on
Route OptimizationAutomatic routingManual planning
Inventory TrackingParts used per jobSeparate system
Photo DocumentationBefore/after built-inNot included
Recurring WorkAuto-schedulingManual entry
Priority Support24/7 emergency routingBusiness hours
InvoicingAuto-generate from WOManual creation
Contract TermsMonth-to-monthAnnual lock-in

From Service Request to Payment in Four Steps

Streamlined workflow that delights customers and maximizes efficiency.

1

Request

Customer calls or requests online. Work order created with all details instantly.

2

Dispatch

See available techs on map. Dispatch with optimized routing. Tech gets notification.

3

Complete

Tech completes work, adds photos and notes. Customer signs on device.

4

Invoice

Work order converts to invoice. Payment collected. Customer gets receipt.

Complete More Jobs, Faster, With Higher Satisfaction

Efficient work order management means more billable hours, happier customers, and better cash flow.

Without PocketBoss

  • Jobs per tech daily:3-4 jobs
  • Drive time:Excessive
  • First-time fix rate:Lower
  • Invoice lag time:Days to weeks
  • Customer satisfaction:Hit or miss
  • Work order tracking:Manual chaos

With PocketBoss

  • Jobs per tech daily:5-7 jobs
  • Drive time:Optimized
  • First-time fix rate:Much higher
  • Invoice lag time:Same day
  • Customer satisfaction:Consistently high
  • Work order tracking:Automatic

The Math for 5 Technicians

Extra job per tech per day = 5 more jobs daily

Average service call = $200-500

Additional daily revenue = $1,000-2,500

PocketBoss investment = $19.99/month

ROI from just one extra job covers PocketBoss for months

Work Order Solutions for Every Service Business

Whether you fix furnaces or faucets, PocketBoss adapts to your workflow.

HVAC Contractors

Seasonal demand management, maintenance contracts, emergency heat/cooling calls, equipment tracking, warranty management.

Plumbers

Emergency leak response, drain cleaning routes, water heater installs, fixture repairs, commercial maintenance.

Electricians

Service upgrades, troubleshooting calls, panel replacements, commercial maintenance, emergency power restoration.

Appliance Repair

Multi-brand service tracking, parts inventory per truck, warranty claims, recall management, repeat customer tracking.

Property Maintenance

Multi-property work orders, tenant requests, preventive maintenance schedules, vendor coordination, owner reporting.

Handyman Services

Diverse job types, time and materials tracking, minimum service charges, repeat customer management, referral tracking.

Everything You Need for Efficient Service Management

Digital Work Orders

No more paper or lost tickets

GPS Dispatch

Send closest available tech

Mobile App

Complete work orders anywhere

Smart Scheduling

Optimize routes automatically

Customer Updates

Automated status notifications

Service History

Complete records per customer

Performance Metrics

Track KPIs and productivity

Quality Control

Photo proof and signatures

Service Companies Run Better with PocketBoss

"We went from 4 to 6 jobs per tech daily just from better routing. Customer complaints disappeared. Best decision we made."

Mike Stevens

Stevens HVAC Services

Columbus, OH

"No more lost work orders or forgotten follow-ups. Everything tracked automatically. Our revenue increased significantly."

Patricia Wong

Wong Plumbing Co.

San Francisco, CA

"Customers love tracking our arrival time. Techs love having everything on their phones. I love getting paid same day."

Juan Rodriguez

Rodriguez Electric

Miami, FL

Stop Losing Money to Service Chaos

Join thousands of contractors who've organized their service operations. More jobs, happier customers, better profits.

Free 14-day trial • No credit card required • Cancel anytime

BM

Blake McAmis

Founder of PocketBoss | Lost too much money to disorganized service calls and missed appointments before building this solution.